Ecommerce Supervisor

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values  it is to shape a more just and compassionate society. 

We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services.  Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture.  

The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities. 

Your Role

• Utilise your creative skills in product display on an online platform
• Lead and grow a new Ecommerce team 
• Not-for-profit salary packaging benefits, more income in your take-home pay when you salary package.

Are you passionate about fashion and sustainability?  Do you want to make a difference while being part of a dynamic team?  Then join our new online shop team based in Sydney’s Inner West and do your bit to support the circular fashion economy and make the world a better place!

The new Ecommerce Supervisor role is permanent, full-time based in Stanmore, within easy walking distance from local buses and Stanmore Station.  You will play a vital role in managing the day-to-day online operations and motivating your team towards achieving online sales objectives.  You will have demonstrated people management skills and visual merchandising experience in a retail environment, good organisational, time management and collaboration skills.  

Your Responsibility

• Supervise, coach and train team members
• Prepare rosters within staffing budget
• Monitor level and variety of stock/inventory; oversee operation from product sorting to product dispatch
• Manage the development of engaging product descriptions and images for the online platform.
• Prepare relevant reports on sales, returns etc.
• Participate in continuous improvement activities to develop team and online performance.
• Respond to customer service queries promptly and appropriately.

You Will Need

• Experience supervising a team in a retail environment
• Retail fashion experience, with a keen eye for styling and detail
• Excellent visual merchandising skills and good understanding of techniques for engaging product display
• Excellent communication and organisational skills
• Demonstrated high standards of customer service
• Proven experience at working with financial targets and budgets 
• Ability to ensure digital stock levels are maintained and stock is sorted, priced and presented to high standard

Apply Now

If you have questions about this role, please email paul.maskew@vinnies.org.au 

Apply now, we are interviewing as we receive applications.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.