Shop Assistant

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values  it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services.  Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities. 

Your Role

As a Shop Assistant, you’ll play a key role in creating a positive, inclusive and engaging store experience for customers, welfare clients, volunteers and team members alike. You’ll support the day-to-day running of the store, help achieve financial and stock targets and ensure the shop floor looks great, while always keeping people and purpose front of mind.

Your Responsibility

• Deliver friendly, respectful and customer-focused service every day
• Assist with stock control, pricing, merchandising and rotation to keep the store fresh and appealing
• Support welfare clients professionally and confidentially, ensuring all vouchers and paperwork are handled correctly
• Help maintain stock levels, quality standards and seasonal displays
• Contribute to meeting store budgets and financial targets
• Encourage volunteers to engage with customers and provide great service
• Respond to customer enquiries and complaints promptly and professionally
• Support a safe, compliant and welcoming workplace by following WHS, risk and Society policies

You Will Need

• Experience in retail or customer service, with a strong customer-first mindset
• Excellent communication, organisation and time-management skills
• Confidence working with stock, displays and financial targets
• Flexibility to work weekends and extended trading hours
• A collaborative approach and willingness to support team and volunteer success
• Alignment with our values, mission and community impact focus

Bonus points if you have:

• Fashion retail experience and an eye for styling
• Experience working with volunteers or in a membership-based organisation

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

We offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - On-demand training to support your professional growth. 
• Wellbeing Support –  EAP and wellness services to support your mental and physical well-being. 
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life. 

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.