Shop Supervisor

Date: 27 Feb 2026

Location:

Ermington, NSW, AU, 2115

Requisition ID: 2079

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values  it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Your Role

If you’re ready to move to the next level in your retail career, don’t miss this opportunity! We are seeking a confident and talented Shop Supervisor to work at our Vinnies store in Ermington. This role is permanent full-time 38 hours per week, on Tuesday - Saturday roster. Reporting to the Cluster Manager, you will primarily be responsible for managing the day-to-day store operations and supervision of staff and volunteers. Your strong communication skills are essential for accurately and promptly executing directives from the Cluster Manager and/or the Area Manager. Making great sales is critical, hence, your talent for creating eye-catching in-store and window displays will be a major asset in drawing customers in.

Your Responsibility

Manage day-to-day store operations; provide clear instructions and guidance to staff and volunteers
Inspire cooperation and team spirit among staff and volunteers; be a model for excellent customer service
Effectively track budget, stock, sales performance
Ensure all cash sales are accounted for and correctly prepared for daily banking
Ensure compliance with security and safety procedures
Report to the Cluster Manager on store operation and staff matters on a regular basis

You Will Need

Experience in supervising a team in a retail environment
Flexibility to work weekends and extended opening hours as required
Excellent communication skills
Ability to provide outstanding customer service
Excellent organisational and time management skills
Willingness to learn and work with financial targets and budgets

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

We offer:

Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
Career Progression – Grow with clear pathways to leadership and internal opportunities.
Learning & Development - On-demand training to support your professional growth. 
Wellbeing Support – EAP and wellness services to support your mental and physical well-being. 
Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.