Case Worker

About Us

The St Vincent de Paul Society is a leading provider of community support services, who are committed to serving people in need in our community and shaping a more just and compassionate society.

For more information about working at Vinnies please click here.

💰 SCHADS Award + Not-for-profit salary packaging benefits

📈 Develop your career while making a real impact in the community: clear pathways to internal career progression

🕒 Full-time | Max-term contract (aligned with current government funding)

Your Role

As a Case Worker, you will deliver high-quality, person-centred support that is grounded in trauma informed practice and social inclusion. You will assess needs, coordinate services, and help clients navigate complex systems during some of the most challenging times in their lives. You will work alongside families to strengthen safety, wellbeing and long term outcomes. You will provide trauma informed, child centred support within a safe and structured environment. Working closely with families, you will help children and young people regain confidence, reconnect with their communities and build pathways toward independence.  

Your Responsibility

• Act as the first point of contact for individuals seeking Domestic and Family Violence support services
• Conduct client assessments in line with SHS Practice Guidelines in a respectful, empowering and non-judgemental manner
• Facilitate referrals to appropriate services including accommodation, health, legal and community supports
• Deliver culturally appropriate support to clients from diverse backgrounds, including Aboriginal and Torres Strait Islander communities
• Maintain accurate and up-to-date client records within the Client Information System
• Build and maintain strong relationships with internal teams and external service providers
• Ensure strict adherence to privacy, confidentiality, and relevant legislation
• Contribute to a safe, compliant and supportive workplace environment
• Participate in ongoing training and professional development

You Will Need

• The St Vincent de Paul Society considers being a woman is a genuine occupational qualification for this position under section 31 of the Anti-Discrimination Act 1977 (NSW).
• Certificate IV in Community Services or higher qualification, or equivalent sector experience
• Demonstrated experience working within homelessness and or Domestic and Family Violence services
• Strong understanding of trauma informed care and the gendered nature of violence
• Proven ability to engage effectively with culturally and linguistically diverse communities
• Confident communication skills with the ability to build trust across a wide range of people
• Ability to work both independently and as part of a collaborative team
• Knowledge of relevant support services including mental health, AOD, legal, housing and income support
• Experience using client databases and Microsoft Office (Word, Excel, Outlook)
• Current NSW driver licence (unencumbered)

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

Any queries please email: careers.nsw@vinnies.org.au

We Offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - On-demand training to support your professional growth. 
• Wellbeing Support –  EAP and wellness services to support your mental and physical well-being. 
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life. 

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.