NILS Outreach Officer

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values  it is to shape a more just and compassionate society. 

We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services.  Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture.  

The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities. 

Your Role

Do you love connecting with people and building community partnerships? Want to help make a practical difference in people’s lives? As a NILs Outreach Officer, you’ll be out in the community promoting the No Interest Loans Scheme (NILs) – a program that gives people on low incomes access to safe, fair and affordable credit. You’ll spread the word, build referral networks and support clients directly to apply for NILs loans that help them cover essential expenses without fees, charges or interest. This is 0.8 FTE, 6 month contract opportunity.

Your Responsibility

• Build strong relationships with local services and networks to increase NILs referrals, especially for women in the Illawarra.
• Promote the program through outreach activities, events and community partnerships.
• Respond to client enquiries and guide them through the loan application process.
• Maintain accurate records and ensure client confidentiality.
• Support the recruitment and coordination of Vinnies volunteers to deliver client support services.

You Will Need

• Strong people skills, being approachable, a great listener and confident working with diverse communities.
• Excellent communication skills, both written and verbal, with a customer service focus.
• Ability to work both independently and as part of a supportive team.
• Confidence building community relationships and promoting programs.
• Certificate-level qualification, relevant experience or current tertiary studies in a related field.
• A current driver’s licence (and willingness to undergo WWCC and Police Check).

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

We offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - On-demand training to support your professional growth. 
• Wellbeing Support –  EAP and wellness services to support your mental and physical well-being. 
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – Enjoy up to 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.