Outreach Officer

About Us

• Max-term part time opportunity for 6 months
• Opportunity to work for a purpose led organisation 
• Salary packaging benefits available!

The St Vincent de Paul Society is a leading provider of community support services, whose values  it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities. 

Your Role

As the Outreach Officer, you will be responsible for the promotion of No Interest Loan Programs (NILs) throughout the Wollongong area through supporting women and domestic violence clients. You will also support St Vincent de Paul Central Councils in the recruitment, training and co-ordination of members and volunteers to provide client support services for the purpose of extending the reach of the NILs program.

Your Responsibility

• Maintain relationships with key services, building strong referral pathways
• Attend and participate in local networking opportunities to source key relationship partners
• Respond to NILS enquiries in an efficient and timely manner
• Perform NILS loan interviews using myNILSapp, in accordance with approved policies and procedures
• Attend and contribute to staff, department and other meetings as required
• Commit to professional development and best practice
• Adhere to all WHS policies and procedures and work within

You Will Need

• Relevant certificate, equivalent experience in a related field.
• Class C drivers licence desirable with the ability to use a personal car to attend some appointments as needed. (reimbursement provided)
• Strong written and verbal communication skills with a customer service focus.
• The ability to work both independently and as part of a supportive team.
• Excellent relationship building skills – able to connect with people from diverse backgrounds
• Demonstrated understanding of the credit needs of people on low incomes, and a commitment to promoting financial inclusion
• Demonstrated experience working with volunteers – recruitment, training and co- ordination

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.