Area Manager, Northern Rivers

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values  it is to shape a more just and compassionate society.We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services.  Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities. 

Your Role

Ready to step into an exciting multi-site leadership opportunity where retail performance meets real community impact? As Retail Area Manager, you’ll lead a portfolio of high volume stores across the Upper North East region - Gumbaynggirr Country, partnering with and leading volunteers to drive sales growth, deliver exceptional customer experiences and build high-performing, community focused teams. This fast paced, hands-on role is perfect for an emerging Area Manager, Cluster Manager or experienced retail leader looking to broaden their leadership capability, develop people and gain valuable regional operations experience within a purpose driven organisation. This is a 12-month max term maternity leave opportunity ideally commencing mid to late July, with travel across the region required, and flexibility to be based in Coffs Harbour, Grafton or Evans Head. 

Your Responsibility

• Leading, coaching and developing store teams across multiple locations
• Driving sales growth and achieving store KPI performance targets
• Creating exceptional customer experiences in every store, every day
• Embedding strong operational standards and visual merchandising presentation
• Supporting stores to maximise donations through effective product sorting, pricing and merchandising
• Building strong relationships with volunteers and the local community
• Championing a positive and safety-first workplace culture
• Using the organisation’s mission and values to guide decision-making and leadership

You Will Need

• Experience leading teams within retail, hospitality or multi-site operations
• Strong people leadership skills with the ability to motivate and develop others
• Confidence managing store performance, KPIs and operational priorities
• A hands-on, adaptable and solutions-focused approach
• Commercial awareness and the ability to analyse business performance data
• Experience working towards sales targets and operational goals
• A current NSW Driver Licence and willingness to travel throughout the region

Desirable

• Qualifications in business, retail or management
• Experience in large format retail, multi-site operations or community focused organisations
• Exposure to stock flow, supply chain or operational retail processes
• Aboriginality – This is a targeted role and we strongly encourage Aboriginal and Torres Strait Islander applications, however, applications from all candidates are welcome and will be considered.

Please note that a Confirmation of Aboriginality is not required at the application stage. If you would like further information or a culturally safe conversation about the role, please contact Shenayd Stewart – Senior First Nations Recruitment and Retention Partner at shenayd.stewart@vinnies.org.au. 

If you’re ready to grow your leadership career in a role where purpose meets retail performance, we’d love to hear from you. 

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

We offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - On-demand training to support your professional growth. 
• Wellbeing Support –  EAP and wellness services to support your mental and physical well-being. 
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs and supported by a First Nations Staff Network.
• Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life. 

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.