Crisis Support Worker

About Us

The St Vincent de Paul Society is a leading provider of community support services, who are committed to serving people in need in our community and shaping a more just and compassionate society.

For more information about working at Vinnies please click here.

• SCHCADS Award: hourly rates range from $37.35 – $40.05

• Location: Work across both our Liverpool and Blacktown sites

• Max-term Part-time until 31 Oct 25 : 22.5 hours per week: Mondays, Thursdays and Friday 9 - 5pm

• Career development: we pride ourselves on career development pathways for all employees!

Your Role

Join our dedicated team and make a real difference in the lives of men experiencing homelessness and housing challenges. You'll be part of a supportive, inclusive environment that fosters teamwork, collaboration, and continuous learning. Together, we provide compassionate care and practical support, empowering those we assist to rebuild their lives.

Your Responsibility

• Welcome and orient new clients to the service.

• Oversee the Entry Hub , supporting individuals accessing essential services such as food, clothing, showers, and laundry facilities.

• Ensure a clean, safe environment with regular room inspections.

• Manage client and visitor flow responsibly.

• Maintain records and support high-quality accommodation services.

• Assist case workers and help clients implement case plans.

• Collaborate with staff to meet client needs efficiently.

• Advocate for clients with external agencies as needed.

• Provide client transport when required.

You Will Need

• Relevant certificate, equivalent experience, or ongoing tertiary study in a related field.

• Ethical, non-judgmental approach with a strong commitment to residents and staff.

• Excellent written and verbal communication skills.

• Strong teamwork and independent work capabilities.

• Ability to exercise sound judgment in crises and emergencies.

• Unrestricted NSW driver's license.

• Proven customer service skills.

• Current first aid certificate.

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

Any queries please contact: nofa.winterstein@vinnies.org.au 

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.