CCCP Care Coordinator

About Us

The St Vincent de Paul Society is a leading provider of community support services, who are committed to serving people in need in our community and shaping a more just and compassionate society.

For more information about working at Vinnies please click here.

• Develop your career while making a real impact in the community: clear pathways to internal career progression
• SCHCADS Award LV5 hourly rates ranging from $53.42 - $55.84 (depending on experience) 
• Increase your take-home pay with up to $15,000 in NFP tax-free salary benefits
• Based out of our Coniston and Nowra sites

Your Role

As a Care Coordinator, you will provide high-level care coordination and recovery-focused support to individuals experiencing complex health and substance use challenges. Working collaboratively with health services, community organisations and families, you will empower clients to access the right support at the right time.

Your Responsibility

• Coordinate comprehensive, person-centred care plans for clients with complex support needs, including substance use concerns.
• Driving a strong focus on developing culturally safe referral pathways for First Nations communities and strengthening connections with Aboriginal services and stakeholders.
• Deliver strengths-based, recovery-oriented support aligned with Vinnies' AOD Model of Care.
• Build strong partnerships with Local Health Districts, NGOs and community service providers to improve client outcomes.
• Support clients to access services relating to housing, employment, education, social connection and community participation.
• Conduct assessments, maintain accurate case documentation and participate in clinical reviews and quality improvement activities.
• Manage referrals and intakes, working collaboratively with internal teams and external stakeholders to ensure timely access to support.
• Represent CCCP at interagency meetings and support colleagues with complex case coordination across the service regions.
• Deliver support through face-to-face appointments, telephone and MS Teams across region

You Will Need

• Relevant tertiary qualifications or a VET sector qualification, together with significant experience in a related field.
• Experience coordinating care for people with complex support needs, including Alcohol and Other Drug (AOD) concerns, co-occurring mental health conditions, homelessness, trauma, involvement with the criminal justice system, and family or cultural disconnection.
• Experience undertaking comprehensive assessments and using standardised assessment tools to inform care planning and service delivery.
• The ability to deliver therapeutic interventions and work effectively with clients to support positive recovery outcomes.
• A professional, ethical and non-judgemental approach, with a commitment to person-centred and recovery-oriented practice.
• A willingness to work within the Continuing Coordinated Care Program (CCCP), Vinnies' AOD Model of Care, and Client-centred Service Delivery Model.
• Strong knowledge of community services and resources, with the ability to connect clients with appropriate supports.
• The ability to work collaboratively within a multidisciplinary team, while also managing your workload independently.
• Well-developed computer skills, including experience using client management systems and electronic data collection tools.
• A current NSW Driver Licence and willingness to travel across Illawarra and Shoalhaven region 

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

Any queries please email: careers.nsw@vinnies.org.au

We Offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - On-demand training to support your professional growth. 
• Wellbeing Support –  EAP and wellness services to support your mental and physical well-being. 
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life. 

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.