Support Worker

About Us

The St Vincent de Paul Society is a leading provider of community support services, who are committed to serving people in need in our community and shaping a more just and compassionate society.

For more information about working at Vinnies please click here.

| Please note that interviews for this role will not be scheduled until the new year |

• Permanent Full-time: Monday to Friday
• SCHCADS Award: hourly rates range from $38 -$41 (dependent on experience) 
• Generous tax-free packaging benefits: to boost your take-home pay
• Career development: we pride ourselves on career development pathways for all employees! 

Your Role

We are seeking a compassionate and proactive Support Worker who can bring empathy, energy and a practical approach to the role. You will be a daily source of support for clients, helping create a safe and welcoming environment. Working side by side with dedicated case workers, you will help put individual care plans into action and play a key role in creating positive, lasting change in people’s lives.

Your Responsibility

• • Be the Heart of the Community: As a compassionate first point of contact, you'll provide warm, empathetic support for clients, helping them feel safe and heard.
  • Support and Assess: Facilitate the entry and assessment process for new clients and assist with the daily operations of the site to ensure everything runs smoothly.
  • Collaborate with Case Managers: Work closely with case managers to deliver personalised, holistic support plans that are tailored to each client’s unique circumstances.
  • Empower and Advocate: Engage clients in activities, help guide them through services, and advocate for their needs with external agencies to ensure they receive the support they deserve.

You Will Need

• A heart for service, a calm demeanor, and the ability to offer non-judgmental, ethical support.
• Excellent communication skills and a desire to work within a collaborative team setting.
• Experience or qualifications in social services, with a focus on homelessness, mental health, or community work (Cert IV preferred or in progress).
• First Aid certification or willingness to obtain one.

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

Any queries please contact careers.nsw@vinnies.org.au

We Offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - On-demand training to support your professional growth. 
• Wellbeing Support –  EAP and wellness services to support your mental and physical well-being. 
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – Enjoy up to 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.