Case Worker

About Us

The St Vincent de Paul Society is a leading provider of community support services, who are committed to serving people in need in our community and shaping a more just and compassionate society.  The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. 

For more information about working at Vinnies please click here.

• SCHCADS Award Rates + Generous NFP Salary Packaging.
• Not-for-profit salary packaging tax free benefits, increasing your take home pay up to 18k! 
• Full time Maximum-term contract until 30 June 2026 (in line with current funding)

Your Role

As a Case Worker at Edel Quinn, you will play a pivotal role in providing essential support and driving positive change within our community. Your high-quality assistance will be crucial in helping individuals stabilize and maintain their housing, ultimately leading them toward a pathway away from homelessness. You will join a dedicated team that values support and collaboration, with exceptional Learning and Development programs designed to enhance and advance your career.

The Service

Edel Quinn delivers comprehensive tenancy case management, crisis accommodation, and assertive outreach support for individuals experiencing or at risk of homelessness in the Wagga Wagga region. Our approach combines a residential program with outreach services to collaboratively work with clients and other organizations, aiming to secure stable housing and connect people with essential community resources.

Your Responsibility

• Engage and Support Clients: Work directly with individuals facing homelessness or at risk of becoming homeless. Conduct initial intakes, assessments, and provide crisis intervention as needed.
• Connect and Empower: Refer clients to essential services, life skills, and educational programs, and advocate on their behalf with government departments, courts, and other service providers.
• Build Partnerships: Forge collaborative relationships with key stakeholders and services to enhance client support and service delivery.
• Foster a Respectful Environment: Offer client support with a respectful, non-judgmental, and inclusive approach, while upholding client confidentiality and rights.
• Support and Supervise: Assist with client activities, develop and monitor case plans, and oversee placement volunteers and students.
• Maintain Professional Standards: Keep accurate client records, manage correspondence, and participate in staff meetings and training.

You Will Need

• Educational Background: Minimum TAFE Certificate IV or currently pursuing tertiary study in welfare or a related field.
• Relevant Experience: Previous experience supporting marginalised and vulnerable individuals, including those experiencing homelessness.
• Knowledge Base: In-depth understanding of issues related to homelessness, such as family breakdowns, mental illness, and substance addictions (drug, alcohol, and gambling).
• Community Awareness: Strong awareness of local community support services, including government agencies and NGOs, with proven ability to build and maintain robust relationships with these service providers.
• Communication Skills: Excellent written and oral communication skills to effectively interact with clients, stakeholders, and team members.
• Technical Proficiency: Sound computer skills for maintaining records and managing client information.
• Crisis Management: Ability to use sound judgment and act appropriately in crisis and emergency situations.
• Licensing: Valid NSW driver’s license.

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

Any queries please email: Candeda.Smith@vinnies.org.au

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.