Case Worker

About Us

The St Vincent de Paul Society is a leading provider of community support services, who are committed to serving people in need in our community and shaping a more just and compassionate society.

For more information about working at Vinnies please click here.

• Applications Closing 17th June | 2 x Permanent Full-time Role 
• SCHCADS Award hourly rates ranging from $45 to $50 (dependent on experience)
• Generous NFP tax-free packaging benefits available to increase your take-home pay
• Ongoing learning, development and career progression opportunities

Your Role

We are seeking a compassionate and dedicated Case Worker to join our Wickham team and provide trauma informed, person-centred support to individuals and families experiencing homelessness or at risk of homelessness. This is an opportunity to make a meaningful impact by supporting some of the most vulnerable members of the community to achieve safe, stable and sustainable housing outcomes. Working within a collaborative and supportive environment, you will deliver high-quality case management, advocate for clients, build strong community partnerships, and help people overcome barriers to independence and wellbeing.

Your Responsibility

• Deliver trauma informed case management and support to people experiencing homelessness or at risk of homelessness.
• Develop, implement, monitor and review client case plans in line with SHS guidelines and outcomes frameworks.
• Support clients to access and maintain safe, stable and sustainable accommodation.
• Attend to clients' psychosocial needs and facilitate referrals to appropriate support services.
• Conduct home visits with clients living in temporary, transitional and permanent accommodation.
• Undertake assertive outreach activities and engage with vulnerable members of the community.
• Build and maintain collaborative partnerships with government agencies, community organisations and key stakeholders.
• Conduct risk assessments and support clients to manage risks and achieve their goals.
• Maintain accurate and timely client records, case notes, statistics and reporting requirements.
• Supervise volunteers and students on placement where required.
• Participate in team meetings, training and continuous improvement initiatives.
• Promote a safe, inclusive and welcoming environment for clients, staff and volunteers.
• Ensure compliance with organisational policies, service delivery frameworks, workplace health and safety requirements, and risk management processes.

You Will Need

• Minimum Certificate IV in Community Services, Welfare, or a related discipline, or currently undertaking tertiary studies in a relevant field.
• Previous experience supporting marginalised and vulnerable individuals, particularly people experiencing homelessness or housing insecurity.
• Demonstrated understanding of the complex issues contributing to homelessness, including family breakdown, domestic and family violence, poverty, disability, mental illness, and alcohol, drug or gambling addictions.
• Knowledge of local community support services, government agencies and non-government organisations that support people experiencing homelessness.
• Proven ability to build and maintain effective relationships with service providers and community stakeholders.
• Excellent written and verbal communication skills.
• Strong computer literacy and experience maintaining accurate client records and case notes.
• Ability to work both independently and collaboratively within a team environment.
• Sound judgement and the ability to respond appropriately in crisis and emergency situations.
• Understanding of Work Health and Safety legislation and commitment to safe work practices.
• Current NSW Driver Licence.

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

Any queries please email: careers.nsw@vinnies.org.au

We Offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - On-demand training to support your professional growth. 
• Wellbeing Support –  EAP and wellness services to support your mental and physical well-being. 
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life. 

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.