Support Worker

About Us

The St Vincent de Paul Society is a leading provider of community support services, committed to supporting people in need and shaping a more just and compassionate society.

At Vinnies, you’ll be part of a team that makes a genuine difference in the lives of individuals and communities. If you’re passionate about helping others and enjoy a varied, hands-on role, we’d love to hear from you.

• Permanent full-time opportunity | Monday to Friday | Based in Wickham, Newcastle,

• SCHCADS Award hourly rates: $40–$43, dependent on experience

• Increase your take-home pay with up to $15,900 in tax-free salary packaging benefits

• Career development opportunities with clear pathways for internal progression

About the Role

We’re looking for a compassionate, proactive and hands-on Support Worker to join our team . This is a varied role that brings together practical client support, accommodation services and property coordination. You'll play an important part in creating a positive environment for people accessing our accommodation services, ensuring properties are well-maintained, welcoming and safe. Working closely with Case Workers and the wider team, you'll help support clients with their day-to-day needs while taking ownership of property presentation, maintenance coordination and accommodation standards. If you're organised, approachable and enjoy a role where no two days are quite the same, this is a great opportunity to put your skills towards something meaningful.

Key Responsibilities

• Prepare and maintain client rooms, including cleaning, laundry and room set-up.

• Ensure accommodation and communal areas are clean, safe, welcoming and well-presented.

• Act as the first point of contact for maintenance requests and property-related issues.

• Coordinate and follow up property maintenance, repairs and general upkeep.

• Assist with tenancy management and property compliance processes.

• Provide practical day-to-day support to clients accessing the service.

• Build positive, respectful relationships with clients, fostering a safe and inclusive environment.

• Work collaboratively with Case Workers and other team members to support positive client outcomes.

About You

• Experience in property management, accommodation services, community housing or a similar environment.

• Strong organisational skills and excellent attention to detail.

• The ability to work independently, take initiative and manage competing priorities.

• Good communication and interpersonal skills, with the ability to build rapport with people from diverse backgrounds.

• A respectful, empathetic and non-judgemental approach, with a genuine commitment to supporting vulnerable people.

• A current First Aid Certificate.

• Knowledge of workplace health and safety requirements.

• A current driver's licence.

We Offer

• Boost Your Take-Home Pay – Access up to $15,900 in tax-free salary packaging benefits for everyday expenses.

• Supportive Team – Be part of a welcoming, collaborative and values-driven team.

• Career Progression – Explore internal opportunities and clear pathways for career development.

• Learning & Development – Access on-demand training and development opportunities to grow your skills.

• Wellbeing Support – Access our Employee Assistance Program (EAP) and wellbeing services.

• Inclusive Culture – Work in an organisation committed to diversity, inclusion and belonging, with active RAP and DIAP programs.

• Additional Leave Benefits – Access 5 days Sorry Business Leave, a Mental Health & Wellbeing Day Off, 16 weeks paid parental leave, plus cultural and study leave.

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

Any queries please email: careers.nsw@vinnies.org.au

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.