Team Leader

About Us

The St Vincent de Paul Society is a leading provider of community support services, who are committed to serving people in need in our community and shaping a more just and compassionate society.

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• Applications Closing 19th June
• Location: Newcastle and Lake Macquarie LGA
• Ongoing learning, development and career progression opportunities
• Generous NFP tax-free packaging benefits available to increase your take-home pay

Your Role

In this rewarding Team Leader Role, you will lead a team of Specialist Homelessness Services Case Workers and Support Workers, ensuring the delivery of high-quality, person-centred and trauma-informed support. Working within a Housing First framework, you will drive positive client outcomes through effective case management oversight, staff supervision, service coordination and strong partnerships across the community sector. 

Your Responsibility

• Leading, mentoring and supervising a team of Case Workers and Support Workers
• Supporting the delivery of person-centred, trauma-informed and Housing First practices
• Overseeing case plans, case notes and service quality to ensure best practice and compliance standards are met
• Monitoring team performance, caseloads and funded KPIs
• Building collaborative relationships with Homes NSW, community housing providers and local service partners
• Managing program reporting, data collection, brokerage expenditure and continuous quality improvement activities
• Providing leadership in crisis response, risk management and complex case coordination

You Will Need

• Qualifications in Social Work, Social Science, Community Welfare or significant equivalent experience within the homelessness sector
• Demonstrated leadership experience within Specialist Homelessness Services or a related community services setting
• Strong understanding of trauma-informed practice, case management principles and Housing First approaches
• Excellent communication, stakeholder engagement and conflict resolution skills
• Sound knowledge of child protection, WHS requirements and relevant sector legislation
• Strong administrative, reporting and financial management capabilities
• Current NSW Driver Licence and willingness to travel across the service area

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

We Offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - On-demand training to support your professional growth. 
• Wellbeing Support –  EAP and wellness services to support your mental and physical well-being. 
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life. 

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.