Casual Engagement Worker - Ozanam Learning Centre

About Us

• Suitable for someone seeking casual employment 

• Work for a purpose-led organisation 

• Dynamic and challenging role 

• Supportive organisation that encourages additional professional development 

The St Vincent de Paul Society is a leading provider of community support services, whose values  it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.  

Your Role

The Ozanam Learning Centre (OLC) in Woolloomooloo is a longstanding community centre that provides opportunities for community members and people experiencing disadvantage to connect, learn, participate in activities, and access support. This one of Vinnies’ flagship community inclusion hubs and is a dynamic and creative environment. 

The Engagement Worker role is a frontline position that provides support to community members using the space – the role facilitates activities, accesses information and services, and provides general service and engagement for the community members that use the space. We are looking for someone who enjoys a fast-paced environment and enjoys a broad range of tasks and responsibilities. You will also be someone who has a passion for social justice, is empathetic, and able to relate well with people often coming from a challenging background. 

Your Responsibility

• Support and contribute to social engagement activities that reflect consumer voice and are evidence informed practice. 
• Provide and model excellent customer service for general enquiries, membership or volunteering enquiries, donor enquires, and requests for support or assistance including intake assessment and external referral. 
• Support people experiencing disadvantage to engage and participate in programs and activities that meet service outcomes. 
• Contribute to key partnerships that align to the targeted service outcomes for people we assist. 
• Ensure rigorous data capture and reporting that contribute to continuous improvement 

You Will Need

• Relevant qualification/s and / or demonstrated experience in community services and / or other relevant area.
• Demonstrated experience working with people experiencing disadvantage due to homelessness, the impact of trauma, mental health issues, alcohol and other drug issues and / or unemployment.
• Strong interpersonal skills with the ability to work with a broad range of people from a variety of backgrounds and experiences, including cultural sensitivity and cross-culture communication.
• Ability to assess the needs and respond to the enquiries of the people that use the service.
• Ability to confidently apply de-escalation strategies in high conflict situations.

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.