Engagement Worker

About Us

The St Vincent de Paul Society is a leading provider of community support services, who are committed to serving people in need in our community and shaping a more just and compassionate society.

For more information about working at Vinnies please click here.

• $46.69 – $50.00 per hour (SCHCADS Award)
• Based at the Ozanam Learning Centre in Woolloomooloo
• Career development pathways and ongoing learning opportunities 
• Casual role with a range of shifts on a rotating roster, offering great work-life flexibility - no weekend work! 

Your Role

Exciting opportunity to create meaningful change in the lives of people experiencing disadvantage. As an Engagement Worker, you will be at the heart of community impact, helping individuals access services, participate in programs and achieve positive outcomes. Working with compassion and professionalism, you will support people from diverse backgrounds and contribute to initiatives that strengthen communities. You will also be part of a collaborative team that values empathy, inclusivity and continuous learning.

Your Responsibility

• Deliver social engagement activities that reflect consumer voice and evidence-based practice

• Provide professional responses to membership, volunteering, donor and support enquiries, including intake assessments and external referrals

• Support people experiencing disadvantage to engage with programs and services that meet their needs

• Build and maintain strong partnerships with organisations and stakeholders to achieve service outcomes

• Capture and report data accurately to support continuous improvement

You Will Need

• Relevant qualifications and/or demonstrated experience in community services or a related field

• Experience working with people experiencing disadvantage, including those affected by homelessness, trauma, mental health issues, alcohol and other drug use or unemployment

• Strong interpersonal skills with cultural sensitivity and the ability to connect with people from diverse backgrounds

• Ability to assess needs and respond effectively to enquiries

• Confidence in applying de-escalation strategies in high-conflict situations

• Strong computer, organisation and time management skills with the ability to manage multiple priorities

• Flexibility and resilience in adapting to changing environments

Apply Now

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

Any queries please reach out to brandon.cluff@vinnies.org.au

We Offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - On-demand training to support your professional growth. 
• Wellbeing Support –  EAP and wellness services to support your mental and physical well-being. 
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – Enjoy up to 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.